Module 05 · Hotel Ops

Staff & payroll

Staff are your hotel's biggest cost — and often the haziest: hours on paper slips, wages worked out from memory, and no idea how the day went until the end of the month. In this module, working time records itself, pay follows from the work actually done, and every evening you see whether the day made a profit.

“Working hours, payroll and daily profit — without the paperwork”

The process

From actual work to an auditable payroll basis

The payroll basis grows out of work events, not month-end spreadsheets. Hourly pay and piece rates live in one rules engine.

Today
  1. Staff memberHours and completed units land in spreadsheets and chats, fixed after the fact.
  2. Manager / HRCollects and corrects hours, piecework units and supplements.
  3. AccountingReceives the prepared basis and runs the final payroll.
With Hotel Ops
  1. Work eventsClock-in and out, confirmed tasks, piecework units.
  2. Pay rulesHourly rates, piece rates and supplements — one engine with a minimum-wage floor.
  3. Manager / HRReviews only exceptions; every correction has a reason and a history.
  4. Approval / exportAn auditable pay basis handed to accounting.
Work events→Pay rules: hourly · piece rate · supplements→Exceptions and corrections with history→Export to accounting

The boundary with accounting is explicit: Hotel Ops prepares an auditable basis and export; final payroll stays with accounting. For piece rates the system validates the minimum-wage floor (€780/month, 2026) and supplements — night ≥50%, overtime and holidays 100% (Labour Law s. 67–68). Admin time in the calculator is never the staff wage bill.

01.

A timesheet that fills itself in

If someone at your hotel writes down by hand every day when staff arrive and when they leave — at the front desk, in housekeeping, in the kitchen — and then adds up the hours from those notes at month-end, you know how that ends. Slips go missing, entries get forgotten, and in a dispute over hours worked everyone has their own version — and nobody has proof.

Our solution. When an employee arrives at work, they press one button on their phone — and one more when they leave; the timesheet builds itself, without a single manual entry. You don't have to review the whole list: the system shows you only the exceptions — someone hasn't clocked in, a shift was left open, times don't match the planned rota. A missed punch takes seconds to correct, and the correction stays visible in the history.

You get:
  • ✓Frees you from daily note-taking and month-end hour counting.
  • ✓Gives you an always up-to-date timesheet where every entry can be proven.
  • ✓Protects you in disputes over hours worked — facts instead of competing versions.
02.

Pay that follows from the work done

If your month ends with paper slips and a calculator — this one worked so many hours at such a rate, that one cleaned so many rooms at such a tariff — you know how many evenings it takes. One property pays by the hour, another by the room, and when an employee questions their total, all you have to fall back on is memory and notes.

Our solution. Hotel Ops puts the payroll calculation together itself — from the timesheet and from the work actually logged. Both common models are covered — pay per hour and pay per room, plus supplements for extra tasks — and you can open any amount and see exactly what it's made of, down to a specific day and a specific room. All that's left for you is to review the exceptions, approve, and hand the finished calculation to your accountant.

You get:
  • ✓Speeds up payroll — minutes instead of an evening with a calculator.
  • ✓Cuts the flood of month-end questions — every employee sees their accrued total as the period unfolds.
  • ✓Gives you a fact-based answer in every pay dispute — down to the specific room and day.
03.

See every evening whether the day made a profit

If you only see your business in numbers once a month, when your accountant pulls the report together, you're running your hotel blindfolded. How much came in from bookings today, what your staff cost, what went out in write-offs — nobody adds it up daily, and a bad month only surfaces when nothing can be changed any more.

Our solution. Hotel Ops pulls each day together into a single report every evening: booking revenue, the day's staff costs, write-offs and consumption — and the difference between them. The report comes to you by itself; you can tap any number and see what's behind it. If a day looks unusual, the system flags it separately.

You get:
  • ✓Gives you a picture of the business every day, not once a month.
  • ✓Helps you spot deviations the very next morning, while you can still react.
  • ✓Frees you from chasing numbers — the report arrives by itself every evening.

Next module: Management insights

Everything a manager needs to know — one screen, no calls

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