The Housekeeping module takes over your hotel's entire cleaning day — from the morning cleaning plan and task allocation to room-ready updates and fault reports. If all of that currently rests on one person's memory, chat messages and slips of paper, here every step becomes visible, assigned and accounted for. You manage with a clear overview, not with morning mental arithmetic.
“The full housekeeping cycle — no chats, notes or memory”
The cleaning day, 08:00–17:00: today it rests on one person's memory; with Hotel Ops — on reservation data and a single confirmation.
Economic honesty: the attendant's pay is piece rates × volume done, validated against the minimum-wage floor (€780/month, 2026) — it is not a “saving”. The Hotel Ops effect is the manager's planning time, avoided excess hours and rooms returned to sale sooner.
If every morning someone at your hotel has to work out in their head which rooms are checking out today, which guests are staying on and which room is due a linen change — the whole plan lives in one person's memory. If they forget, a guest is left with unchanged linen; if they leave the job, the knowledge leaves with them.
Our solution. The daily cleaning plan builds itself: from your reservations, Hotel Ops knows which room is checking out, which is staying on and which needs fresh bed linen today. Every room has a clear task type and the required linen set from first thing in the morning — all you do is review it and adjust where needed.
If every morning you split rooms between housekeepers by simple headcount, even though a checkout clean takes far longer than a stayover clean — one person gets a heavy day, another an easy one, and resentment builds in the team. And by midday it turns out some of the work won't get done on time.
Our solution. Tasks are allocated automatically by the real size of each job — a checkout clean, a stayover clean, a linen change and extra equipment each carry their own weight. You see the split, can move things around and approve it, and every housekeeper receives their own daily list on their phone.
If your hotel mornings sometimes start with the discovery that there are twice as many checkouts as usual, but the shift is staffed exactly as it always is — rooms aren't ready on time, guests wait, and the team works on edge. And the opposite day is just as costly: a full shift when there's barely any work.
Our solution. Every evening Hotel Ops calculates from your reservations how many working hours tomorrow will require and compares that with the shifts you've scheduled. If hours are short, you get the warning the evening before — while you can still bring in extra help. If you've scheduled too many, you'll see that too.
If your early arrivals sit in the lobby waiting 'for the room to be prepared' — even though it has been ready for ages. The news is still travelling through a group chat, and then someone at the front desk has to mark it in the system by hand. Meanwhile the finished room earns nothing, and the guest's first impression is a wait.
Our solution. When a housekeeper finishes a room, they tap a single button on their phone — and the room lights up as ready on the front-desk screen that very moment. No relayed messages, no double entry; and you also see the whole day's progress by room and by housekeeper.
If a guest's request for a cot or an extra bed is passed on verbally or on a slip of paper at your hotel — and only surfaces in the evening, when the family is already standing in the room. On top of that, the extra bed has its own linen that nobody tracks, so the linen count never quite adds up.
Our solution. Extra equipment flows automatically from the reservation into the task for that specific room — the housekeeper sees on their phone that this room needs a cot with its linen set today, and marks it once it's in place. If a request comes in mid-stay, the task reaches the right person straight away.
If your housekeepers decide by gut feel each morning how many sheets, towels and cleaning products to take — too little means running back to the storeroom, too much means surplus stock scattered across the floors. And chemicals get sprayed without measure, because no one sees how much a room actually needs.
Our solution. From today's room list, Hotel Ops works out what goes on the trolley — linen by room type, extra sets, guest amenities and chemicals to the set standard. The housekeeper sees the list on their phone, the storeroom confirms what's issued with a single tap, and everything issued goes straight into the records.
If a dripping tap at your hotel gets reported with a call to the front desk and a note that goes missing — the fault resurfaces again and again, and no one remembers how many times that same room has had it. In the worst case, the receptionist ends up rushing to the rescue, plunger in hand.
Our solution. Staff report the fault right there in the room — a photo and a couple of taps on the phone, and the maintenance technician gets the job instantly. Every room builds up its own fault history: if the same problem keeps returning, the system flags it so you look for the cause instead of treating the symptom yet again.