Hotel operations system

Your hotel runs.
The system keeps watch.

Hotel Ops connects reservations to daily work: the system predicts what needs doing today — rooms, linen, people — your staff confirm with one tap, and every evening you see your hotel in numbers.

Built together with people who have stood at hotel front desks, run housekeeping and counted linen in the basement.

The principle

The system predicts. People confirm.

Nr. 01
01 · The system knows

Reservations become a plan

From reservations it calculates the day's work: which rooms check out, what linen to change, how many people you'll need tomorrow.

02 · Your team confirms

One tap on a phone

Staff see a ready-made task and confirm it with one tap — they only enter what differs from the plan.

03 · You see

Only what needs your action

One screen shows risks, exceptions and daily profit. Everything else just happens — and stays in an auditable history.

The same day — two ways

People are part of the process, not a footnote to it. Here is an ordinary day today — and the same day with Hotel Ops.

Today
  1. Front desk / opsOpens the PMS and manually works out what needs action today.
  2. Housekeeping managerBuilds the room list, priorities and assignments in their head.
  3. Staff memberGets the task in a chat or on a paper slip, does it, reports back.
  4. Department headChases exceptions, linen and supplies, fixes statuses after the fact.
  5. General managerReconstructs the day from calls and chats to find the problem.
With Hotel Ops
  1. PMS / reservationsRoom, guests, arrival and departure are the input data.
  2. Rules engineGenerates the day plan, workload, linen requirement and alerts by itself.
  3. Staff memberGets a ready task — confirms reality or reports an exception.
  4. Event ledgerRoom status, linen, issues and the audit trail update themselves.
  5. General managerSees only exceptions, risks and the action needed.
✓Staff no longer retype what the system already knows from the reservation.
✓The manager no longer runs the day by phone — they see only exceptions.
✓One staff confirmation updates several layers of records at once.
✓The calculator below only monetises the measurable: work minutes, avoided losses and recovered revenue.
Artificial intelligence

AI that never sleeps. Records that never lie.

Nr. 02

Hotel Ops AI reads delivery notes, drafts replies to guests and spots deviations before they become losses. Yet every number lives in plain, auditable records — AI suggests, people approve.

  • ✓Answers guests at any hour of the day — using information you approved yourself.
  • ✓Reads invoices and documents — staff just confirm instead of retyping.
  • ✓Warns you in time: capacity gaps, linen shortfalls, laundry discrepancies.
  • ✓Every entry has a history — who approved what and when. AI never writes to the records itself.
AI reads · drafts · compares→ A person approves→ Ledger entry — deterministic, with history
Tomorrow: 61 checkouts → needs 32.1 h → planned 24 h → an 8.1 h gap — one more housekeeper needed
Example · a guest message and the AI-drafted reply
Good evening! Could I arrive around 11 pm? And is there anywhere to leave the car?
Hotel Ops · draft
✓ Front desk approved & sent · 21:47
Six modules

Start with your biggest problem. Add the rest when ready.

Nr. 03
PMS / reservationsthe shared input source — rooms · guests · arrivals · departures
↓
Guest communicationpayments · arrival times · questions
Housekeepingday plan · workload · room status
Linen cyclekits · laundry · losses
Inventory & kitchenreceiving · POS · variance
Staff & payrollshifts · work events · pay basis
↓
Shared event ledgertime · user · object · source · evidence
↓
Management insightsalerts · KPIs · AI queries · audit trail

The modules are not six separate records: housekeeping and linen are linked through room events, staff and inventory are resource layers, and management reads the same ledger your daily work produces. One action feeds every layer — which is why each next module is worth more than the last.

Who it's for

One system, four types of business.

Nr. 04

Hotels

From a few rooms to a chain — the system adapts to your room types, linen kits and work standards, not the other way round.

Reservations → rooms → linen → staff → management

Short-term rental managers

Apartments across the city are one distributed hotel: linen logistics, cleaning schedules and guest messages in a single system — tourist tax reporting included.

Bookings → distributed units → cleaners → linen logistics → guest messages

Cleaning companies

If you clean hotels as a contractor — your team works in the same app, and both sides see the same numbers.

Properties → task allocation → execution → proof → SLA report

Restaurants, bars & cafés

The inventory module works without the hotel part too: snap a photo of an invoice — stock updated in a minute, shrinkage visible, recipes costed live. No POS switch needed.

Supplier → stock → recipes & POS → stock count → variance
Savings calculator

How much would your hotel save?

Nr. 05
Detailed assumptions — tune them to your hotel

An empty field = an automatic default based on your size (shown in grey). Every € in the result can be traced back to these fields and to the formula inside each row.

Front desk & coordination
Housekeeping & linen
Inventory, bar & kitchen
Management & reporting
Reservations
Indicative savings
≈ €0/mo
≈ €0 per year
Released labor capacity€0paid time freed for other work — not yet cash
Avoided cash cost€0excess hours, overtime, overpayments
Avoided leakage€0linen, shrinkage, buffet waste
Recovered revenue€0rescued bookings × your rate
Indicative subscription from €0/mo full effect ≈ 0× the subscription In direct cash (excluding the time component): €0/mo ≈ 0× the subscription

Indicative estimate: assumptions are based on industry publications and our own analysis (expand each row to see them). We measure the real numbers in a pilot at your hotel — before and after. Final pricing is confirmed in your quote.

Method: labor time is valued at gross hourly rates; with the employer cost view on — ×1.2359 (23.59% employer social contributions, Latvia 2026). Released capacity is shown separately from direct cash — it only becomes a saving once it cuts overtime, extra shifts or outsourcing. Base wages are never counted as savings; for piece-rate pay the system validates the minimum wage floor (€780/month, 2026) and statutory supplements — night ≥50%, overtime and public holidays 100% (Labour Law, s. 67–68).

Roadmap

Coming soon

Nr. 06
Soon

Calendar sync

Cancelled rooms return to sale across every channel automatically.

Soon

Demand signals

The system spots peak dates and suggests raising rates in time.

Soon

Automated payments

OTA virtual cards without triple manual entry.

Soon

Walk-in register

Late walk-in guests — checked in fast and recorded honestly.

Start with one problem.

You don't have to roll out everything at once. Pick the module that solves today's biggest problem — we'll add the rest when you're ready. We'll demo the system on your own hotel's example.